The Connexio Specialist Fashion Retail Coaching is uniquely designed for those specializing within the fashion industry. The coaching outline is tailor made to suit the individual needs. Designed specifically and exclusively for business or professional development. It will inspire confidence in you to step forward and build your fashionable identity.

It is for fashion retail business owners or retail frontline staff who, want to improve their business, brand, skills and position in the fashion retail industry. With a specialist fashion retail coach at your side you will gain knowledge, fast track your personal, professional and business growth successfully in a highly competitive market.

This unique coaching experience is offered from Tania Rupapera-Cuelho, who has extensive experience in the fashion industry.

Tania owned and operated award winning high fashion retail stores for 15 years in Auckland and Wellington, NZ. This consisted of a team of 10 and stocking over 20 leading fashion designer brands,

She has experience as a regional retail manager, coaching, training, recruiting and overseeing all retail store operations in a company with 7 stores and 37 women in the retail team. During this time she initiated and implemented a retail customer experience launching a new collection into store, which contributed to a record-breaking day, week and month in a company that has been in the industry for over 20 years.

She coached a high fashion retailer focused on visual merchandising and customer flow within the store. This alone resulted in an increase in turnover by 62%.

She was a judge for Mercedes Young Designer of the Year Award and Mentor to NZ Creative HQ Fashion Designers. Attended New York Fashion Week Australian Fashion Week and NZFW.  

Tania was business coach to a new generation label, which in the inaugural year was awarded, Mercedes Young Designer of the Year Award winner.

Her fashion retail experience combined with her inspiring coaching ability and clear understanding of what is needed to not only survive, but thrive in the fashion industry is invaluable

Tania will actively listen and facilitate a conversation by asking you powerful open-ended questions, which will enable you to enquire and discover your own answers in a thought provoking and creative process.

Connexio Fashion Retail Coaching is tailored designed to suit the areas that you wish to focus on including: Business Development, Conscious Leadership, Store Operations and Systems, Team Building, Buying, Visual Merchandising, Customer Experience, Styling and Training.

• Clearly define your business vision, USP, personal style of conscious leadership, mission, values, purpose and your company culture for your fashion brand.
• Business operations and systems for monitoring to increase profitability and ensure sustainability of your fashion brand. 

• Identify your company structure, what hats you will wear and your team requirements.
• Job descriptions, ideal team and profile for that role.
• Recruitment procedures and HR standards.
• Training and building a high performing team.
• Empowering team communication (DISC)
• Reporting systems (CCS)

Your business takes on the personality of your leadership, which shapes a positive culture and promotes work-place harmony. You will create sustainable relationships through authentic communication. From a high performing team delivering outstanding results you will increase profitability, staff retention and achieve goals with a happy, motivated and inspired team. Successful teams feel their strengths are being acknowledged, fully utilized and always look for ways to improve their business performance.

• Build strong Customer relationships through repoire, trust & connection.
• Designing customer experiences suitable to your style of business.
• System and script for capturing and recording your database.
• Clearly defining your ideal customer.
• Understand customer different buying behaviour and how to adjust your own style to connect with them.
• Systems for lead generation, converting customers from try on to buy, increasing the number of times they buy and increasing the spend.
• Active listening skills to manage customer complaints and finding solutions to turn them into a VIP
• You will turn your customers into raving fans through individual attention
• Building lasting relationships with your customers is more cost effective than having to constantly find new customers. Your outstanding customer experience will create loyalty and help to grow your business through their testimonials. Your customer relationships and experience will determine a large part of your sustainability.
• Styling, understanding body shapes and product knowledge training
• Visual Merchandising and the customer journey in the store
• Buying
• Stock Control Systems

A Connexio Fashion Retail Coach knows the importance in looking after yourself your wellbeing is vital for your sustainable energy. Conscious Leaders, who are more fulfilled and balanced, increase leadership competency, feel supported by and connected to their team, are more creative, motivated and see opportunities.

A Connexio Fashion Retail Coach will motivate you to appreciate the value in knowing the numbers. Developing your cashflow forecast, banking and accountant relationships. You will acknowledge the value in monitoring your numbers to build awareness of cashflow requirements. Accounting systems and ensuring budget verses actual is realistic. You will have your finger on the pulse at all times building your financial intelligence. 

A Connexio Fashion Retail Coach will inspire you to celebrate the success and learn from the mistakes. It takes courage and trust to embark on a new journey. Partnering with a Connexio Life Coach will inspire confidence in you to travel into the unknown.

“Passion is the bridge that takes you from pain to change” Frido Kahlo